FAQs
Returns and Exchanges
Q: What is your return policy?
A: We offer a hassle-free return policy. If you're not completely satisfied with your purchase, returns and exchanges can be made within 14 days of the delivery date. Items must be unworn, unwashed, and in their original condition with tags attached.
Q: How do I initiate a return or exchange?
A: Initiating a return or exchange is simple. Reach out to our customer service team through our contact page or email us at tiesshirtsmore@aol.com. Provide your order number and details, and we'll guide you through the process.
Store Credits
Q: Do you offer store credits for returns?
A: Yes, we provide store credits for returned items. Once the return is processed, you'll receive credits that can be used for future purchases on our website.
Ordering
Q: How can I place an order?
A: Ordering from Ties, Shirts & More is easy! Simply browse our website, select the items you want to purchase, choose your size, and add them to your cart. Proceed to checkout, enter your shipping and payment details, and confirm your order.
Shipping
Q: What are your shipping options?
A: We offer standard and expedited shipping options. Standard shipping generally takes [X] days for delivery, while expedited shipping ensures faster delivery within [Y] days. Shipping details and estimated delivery times are provided during the checkout process.
Q: Do you offer international shipping?
A: Yes, we do offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Please check our shipping information page or contact us for more details.
Fitting
Q: How do I find the right size?
A: To ensure the best fit, refer to our comprehensive size guide available on each product page. We provide detailed measurements to assist you in selecting the perfect size. If you need further assistance, our customer service team is here to help—just reach out!